Every list gets a time limit. No card waits unnoticed.

No. The alert is a comment on the card that @mentions its members, so Trello notifies them the way it always does, by email or on their phone. Only the person who creates a limit needs to open the SLA window.

Comments are posted with the Trello connection of the person who last saved the limit, so Trello shows them as that person’s action. If the card has no members, that person is the one mentioned.

At most two per stay in a list: one warning as the limit nears (if you asked for one) and one when it’s passed. A card that moves out and comes back starts a new stay with a new clock. Cards that were already past a limit when you saved it turn red but aren’t announced, so a new limit on a busy board doesn’t post thirty comments at once.

Yes. A limit has a name and can cover as many lists as you like, and the Limits table lets you give any list one of the limits you already have. Each list answers to one limit at a time, and each card’s clock starts again when it moves to another list, even one under the same limit.

When you start tracking, SLA Alerts reads the board’s recent activity, up to 90 days back, to find when each card entered its list. A card whose move is older than that is dated from when it was created, and its time is marked with a “~”.

Each board has a time zone, working days and hours, Mon–Fri 09:00–17:00 unless you change them. A limit set to count working hours only stops outside them, and the card’s badge says when it resumes. One day of such a limit is one working day, so “2 days” on a 09:00–17:00 board is 16 working hours. A limit set to count every hour ignores working hours.

Which card entered which list, and when. Not card titles or descriptions. The Trello connection of the person tracking the board and of each limit’s author is stored encrypted, and so is a Slack webhook address. Stop tracking and recording stops; ask us and we delete a board’s history.

One subscription covers the whole Trello workspace, with every board and every member. It’s €5 a month or €50 a year. The 5-day trial starts when you save your first limit, not when you install the power-up, and it doesn’t ask for a card.

Alerts stop, and so do the countdowns, the colours and the Needs attention list. The back of every card still shows how long it has been in each list. Your limits, working hours and history stay, and the board keeps being recorded, so everything is current the moment you subscribe. Nothing that passed its limit in between is announced afterwards.